Let Your Fingers Do the ... Surfing
Wall Street Journal
Let Your Fingers Do the ... Surfing
AYellow-page publishers are searching for ways to stay relevant in a new-media world
By JULIA ANGWIN
July 10, 2006; Page R5
When Jackie Mitchell was launching her doggie day-care business in Tacoma, Wash., two years ago, she spent most of her limited advertising dollars in the local yellow pages. Now her business, Bark Central, is booming -- but she says more customers have found her through her Web site than through the phone directories.
This isn't the usual tale of new media overtaking old media, however. In a new twist, Ms. Mitchell is paying the nation's third-largest publisher of yellow pages, R.H. Donnelley Corp., to both run her Web site and distribute online ads on search sites like Yahoo Inc.'s.
The yellow pages are finally getting Internet-savvy. After years of fruitlessly trying to sell ads on their own Web sites -- which get relatively few visitors -- many of the directories have begun reselling ads to their customers on bigger, high-traffic Web sites such as Yahoo and Google Inc.
"We're media agnostic," says Simon Greenman, senior vice president of digital strategy, innovation and products at R.H. Donnelly. "Our strategy is to connect our customers with their customers wherever they may be."
Let Your Fingers Do the ... Surfing
AYellow-page publishers are searching for ways to stay relevant in a new-media world
By JULIA ANGWIN
July 10, 2006; Page R5
When Jackie Mitchell was launching her doggie day-care business in Tacoma, Wash., two years ago, she spent most of her limited advertising dollars in the local yellow pages. Now her business, Bark Central, is booming -- but she says more customers have found her through her Web site than through the phone directories.
This isn't the usual tale of new media overtaking old media, however. In a new twist, Ms. Mitchell is paying the nation's third-largest publisher of yellow pages, R.H. Donnelley Corp., to both run her Web site and distribute online ads on search sites like Yahoo Inc.'s.
The yellow pages are finally getting Internet-savvy. After years of fruitlessly trying to sell ads on their own Web sites -- which get relatively few visitors -- many of the directories have begun reselling ads to their customers on bigger, high-traffic Web sites such as Yahoo and Google Inc.
"We're media agnostic," says Simon Greenman, senior vice president of digital strategy, innovation and products at R.H. Donnelly. "Our strategy is to connect our customers with their customers wherever they may be."
